Service TechnicianLansing, MI
Service Technician Purpose: |
The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.
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Service Technician Duties and Responsibilities: |
- Receive repair orders from dispatcher and take to stall area.
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnose cause of any malfunction and perform repair.
- Communicate with parts department to obtain needed parts.
- Save and tag parts if the job is under warranty or if requested by the customer.
- Examine the vehicle to determine if additional safety or service work is required.
- Notify service advisor immediately if additional work outlined is not needed or required.
- Notify service advisor immediately if repairs cannot be completed within the time promised.
- Document work performed.
- Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
- Supervise work of any apprentice technicians as assigned.
- Attend factory-sponsored training classes.
- Keep abreast of factory technical bulletins.
- Ensure that customers’ cars are kept clean.
- Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.
- Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
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Service Technician Qualifications: |
- High CSI is a must
- ASE and State Certified
- General Motors experience preferred, but not required
- ASE or manufacturing training
- High school diploma or the equivalent
- Valid driver’s license and a good driving record
- Manual dexterity
- Good Judgment
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
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Please contact by email. |
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