Bruce Titus Automotive Group in Olympia, WA seeks an experienced automotive dealership Service Advisor. The Service Advisor sells and schedules needed service work in the service department.
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| Some of the requirements and skills required: |
- Schedules service appointments.
- Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Write up customer's vehicle problems accurately and clearly on repair order.
- Provides a complete and accurate written cost estimate for labor and parts.
- Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
- Closes repair order as appropriate.
- Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
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| You MUST have a Valid Driver's License to apply for this position. There are some physical demands required for this position such as sit, stand, walk, stoop, bend, stretch, kneel, twist and turn, push and pull, climb, balance and reach. Lifting and carrying up to 40 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
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