Automotive Service Advisor / Service Writer - Classified Ad

Service Advisor / Service Writer

Franchised Automotive Dealer & Service Department in Northeast Florida has a position open for a skilled and friendly Service Advisor.

The Service Writer/Advisor is the repair facility's first-line customer-relations and service sale representative. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting pre-determined service sales objectives, and the thorough and accurate performance of designated administrative activities.

Duties include but are not limited to:

Conduct all business with sincerity, honesty, and genuine concern for customers. Promptly meet and greet service customers in a friendly and courteous manner. Offer logical diagnostic services or repairs to satisfy customer's concerns. Provide accurate estimates for all the services or repairs recommended. Handle minor customer complaints and/or misunderstandings with courtesy, tact, and in a manner that does not further aggravate problems. Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry. Sell the proper repairs and/or services responsible to customers perceived needs.

A driver's license and dependable transportation combined with a drug-free lifestyle required. Competitive pay and benefits offered. CLOSED SUNDAYS!

Please contact by email.

job181315649@autojobsemployer.com