Scott Robinson Automotive Group of Torrance, CA is growing and we are need of several experienced Service Advisors to move us to the next level! If you have the skills, experience and drive to be the Best We have the opportunities to grow your career and your income!
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| Job Description: |
- Greets customers in a timely, friendly manner.
- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
- Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Test-drive the vehicle or refer to the test technician as necessary.
- Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
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| Job Requirements: |
- High school diploma or the equivalent.
- Ability to read and comprehend instructions and information.
- Two years of experience in a dealership position (preferred)
- General knowledge of vehicle mechanical operations.
- ASE certification preferred.
- Sales experience preferred.
- Professional personal appearance.
- Excellent oral and written communication skills.
- All applicants must be able to pass pre-employment testing to
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| Available Benefits Include: |
- Medical and dental
- 401K
- Paid time off
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| Please contact by email. |
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